D+S 360° MEDIA WORLD
Patrick Wassel leads as general manager the digital service agency media world. The agency is part of one of the biggest German Customer Service providers – the D+S Group. Patrick is responsible for the digital transformation of the group, their clients and the agency.
Patrick worked in the fields of CRM/Direct Marketing (Payback, Grey G2), advertising (DDB Tribal) and PR (Faktor3). For him in the digital world customer service has to be new defined and is the missing Link between Brands and customers.